TikTok’s Mario El Feghali on how the platform enhances travel experiences and unlocks bookings in MENA

TikTok’s Mario El Feghali on how the platform enhances travel experiences and unlocks bookings in MENA

TikTok is increasingly shaping how people in the Middle East and North Africa discover and plan their travel experiences. The platform is not only a source of entertainment but also a powerful gateway to real-world decisions, influencing where people dream of going, how they get there, and everything in between. Brands and travelers alike are adapting to a new normal where in-feed viewing quickly translates into next steps, bookings, and on-ground experiences. This shift is underpinned by a blend of personal storytelling, authentic user-generated content, and seamless shopping tools that bring destinations to life at the exact moment travelers feel inspired. The aim is to ensure that traveler expectations are met while simultaneously elevating the overall search experience, so that every step from discovery to decision feels intuitive and reliable.

TikTok’s Impact on Travel Discovery and Planning in the MENA Region

The MENA region hosts a large, increasingly tech-savvy audience with a_GLOBAL footprint in daily digital life. TikTok’s growth among this demographic has reached a scale where a billion-plus monthly global users intersect with local preferences, making the platform a central hub for how people learn about and plan trips. A defining trend is that trip planning now often begins with in-feed scrolling rather than traditional research paths. Travelers repeatedly express trust in first-hand experiences shared by peers, which guides their decisions on where to go, how to navigate to destinations, and what experiences to prioritize. This shift highlights the platform’s role as a dynamic engine for traveler intent, rather than a passive repository of ideas.

The TikTok Made Me Do It study, conducted by IPSOS, provides actionable insight into consumer behavior on the platform. It reveals that a large majority—80 percent of viewers—take some form of action within a week after watching a travel video. A sizable portion—35 percent—end up purchasing the product or service they viewed. These figures underscore a rapid conversion window and demonstrate how quickly inspiration can translate into tangible outcomes. The implications for marketers are clear: content that resonates emotionally and authentically can drive not only awareness but also immediate demand.

To support this shift, TikTok has developed a suite of advertising and creator-centric tools that enable real-time price updates and streamlined purchasing options within the content. Spark Ads provide a way for brands and creators to promote posts that still feel organic, while Dynamic Travel Ads integrate live inventory and pricing into personalized creative. The combination of real-time pricing, seamless shopping, and native-like presentation makes it possible to insert booking opportunities directly into the moments of peak interest. This is particularly impactful in travel, where timing and relevance can determine whether a reader converts into a booker.

The practical effect of these tools is to make destinations more bookable at the exact moment when travelers feel the impulse to act. In other words, discovery can transition to action in a few taps, with minimum friction and a maximum sense of timeliness. The result is a more fluid customer journey where inspiration and commerce coexist in the same scroll, reducing the distance between curiosity and commitment.

Compelling Travel Trends on TikTok and How Brands Tap Into Them

TikTok stands out as a landscape where community-powered discovery can influence real decisions. The platform has evolved into a search engine of sorts for assembling travel itineraries, driven by a continuous, dynamic interaction among creators, users, and brands. This ecosystem thrives on authentic, human-centered storytelling that feels native to the platform rather than scripted for conventional media channels. The distinctiveness of TikTok lies in the way creators and communities shape travel narratives, often turning casual browsing into purposeful planning.

Etihad Airways offers a prime illustration of how brands can adapt to this shift. Rather than repurposing traditional advertising assets, Etihad has embraced a mobile-first approach that emphasizes visually rich, emotionally resonant storytelling. Through the TikTok Creative Exchange, the airline has reimagined its content format by producing short videos that capture destinations through a human lens. The result is content that feels organic and unpolished in the right ways—an approach that aligns closely with the expectations of the TikTok community. The strategy centers on a native aesthetic that prioritizes storytelling and realism over glossy production values, reinforcing the sense that the content originates from genuine travel experiences rather than a marketing brief.

This approach underscores a broader principle: successful brand participation on TikTok hinges on authenticity, speed, and relevance. By partnering with creators who can authentically inhabit travel moments, brands are able to embed themselves into the same feed that users rely on for inspiration. In this environment, the line between advertising and entertainment blurs, making sponsored content feel like part of the daily travel conversations happening within the community.

From Inspiration to Booking and On-Ground Experiences

The gap between travel inspiration and actual booking is narrowing as audiences become more action-oriented. The platform’s ability to spark excitement translates into concrete steps, whether that means performing further research, visiting travel websites, or completing a purchase. In practice, a substantial portion of viewers—two in five—make a purchase after engaging with travel content on TikTok. This trend demonstrates that discovery is not a passive process; it is closely tied to decision-making momentum that moves quickly toward commitment.

Another critical insight is that TikTok functions as a more immediate and emotionally-driven path to conversion. A significant share of users—59 percent—report discovering travel inspiration on TikTok, while 41 percent go on to make a related purchase after viewing. Together, these numbers illustrate a platform where inspiration is fast-tracked into real-world actions, matching the needs of today’s diverse traveler profiles who want clarity, relevance, and speed in their planning process. The data also highlight the emotional dimension of decision-making; in a landscape where travelers often feel overwhelmed by options, TikTok’s community-driven storytelling helps reduce uncertainty and makes the decision feel more achievable.

Notably, a large majority—75 percent—of users who booked a trip after watching TikTok content report no regrets. This statistic speaks to the authenticity and relevance of the content that resonates with viewers, reinforcing the idea that trust is earned through real experiences rather than polished marketing messages alone. The combination of authenticity, timely information, and practical guidance helps transform travel content into a credible source of planning and decision-making.

Travel and tourism brands operating in MENA are leveraging TikTok’s tools and partnerships to accelerate growth and engagement. The shift in the region is conspicuous: audiences are moving away from traditional search toward a discovery-first mindset where content is designed to reach users where they are rather than waiting to be found. Brands are increasingly using personal-interest targeting, niche community engagement, and authentic experiences shared by everyday users to connect with potential travelers. This approach aligns with the cultural and commercial dynamics of the region, where personalized experiences and locally relevant storytelling carry significant weight.

Dynamic Travel Ads (DTA) provide a particularly powerful example of how discovery can translate into measurable outcomes. A leading hospitality brand, Accor, leveraged DTA to drive direct bookings through its ALL.com platform. By synchronizing real-time inventory with personalized creative, Accor didn’t simply advertise hotels; they positioned themselves as integral to the user’s discovery journey. The impact was substantial: a 50 percent reduction in cost per booking, a doubling of booking volume, and a notable uplift in return on ad spend. These results illustrate how real-time data and tailored messaging can enhance the efficiency of marketing spend while delivering a smoother user experience.

Gen Z and Millennials: Adapting to Evolving Travel Expectations

Gen Z has introduced a new consumer framework defined by participation, authenticity, and ownership. These values align closely with TikTok’s core strengths, making the platform a natural digital home for this cohort. Rather than passively consuming content, Gen Z users increasingly create, engage with, and shape the travel narratives they encounter. This shift is not merely about consumption patterns; it reflects a broader redefinition of influence and credibility in the digital age.

On TikTok, every user has the potential to be a creator, not just a viewer. Global data show that a large portion of users identifies as part of a community rather than as a passive audience. In the Middle East and North Africa, the rate of video creation per capita exceeds the global average, signaling a high degree of participation and content generation within the region. This dynamic has important implications for marketers and destinations: authentic, locally grounded content created by real travelers can resonate more deeply than top-down campaigns.

Gen Z travelers seek experiences that feel authentic, personalized, and community-driven. TikTok responds by rapidly adapting its algorithm to reflect individual interests, resulting in For You Feeds that are highly personalized and unique to each user. This personalization fosters a sense of intimacy and relevance, turning travel discovery into a personalized journey rather than a generic browse. The platform’s approach helps users feel that the content they see is tailored for them, enhancing engagement and the likelihood of action.

The decentralization of influence on TikTok—where micro- and mid-size creators often outperform mega-influencers—has reshaped how brands collaborate. The most effective campaigns are those that are transparent, educational, and empowering. When creators share actionable insights that feel practical and trustworthy, audiences respond with higher engagement and greater willingness to explore destinations and experiences.

This shift is more than a trend; it represents a broader transformation in the travel landscape. Communities on TikTok, such as #TravelTok, are not only exchanging ideas; they are actively shaping how travel industries operate. By marrying cutting-edge technology with human creativity, TikTok continues to evolve in step with Gen Z and millennials, making travel discovery more accessible, actionable, and personalized than ever before.

The Role of TikTok in Shaping Future Travel Behavior

In the MENA region, the combination of rising digital native populations and high mobile usage positions TikTok as a cultural and commercial bridge across the dream-planning-booking continuum. Behind the scenes, automation tools like Smart+ are used to streamline targeting, bidding, and creative optimization, ensuring that the right experience reaches the right person at the right moment. On the creative front, AI-powered solutions such as Symphony enable brands to scale their storytelling while maintaining a human-centered touch. This fusion of automation and augmentation allows the travel industry to connect with audiences more intelligently, creatively, and at scale.

The strategic emphasis is clear: TikTok is becoming an integral part of the travel decision-making process in the region. By supporting a discovery-first approach and providing practical paths to conversion, the platform helps travelers move from inspiration to action with greater confidence and speed. The emphasis on authentic voices, real experiences, and community-driven insights aligns well with the expectations of Gen Z and millennials, whose preferences emphasize participation, reliability, and personal relevance.

In this evolving ecosystem, brands can expect to continue leveraging a combination of creator partnerships, real-time inventory integration, and AI-powered optimization to deliver experiences that feel native to the platform while driving measurable outcomes. The region’s travelers are increasingly looking for travel content that feels personal and immediate, and TikTok is uniquely positioned to meet that demand by weaving together storytelling, community, and commerce in a cohesive, scalable marketing framework.

Conclusion

(As requested, this concluding section summarizes core insights and implications drawn from TikTok’s evolving role in travel discovery and planning across the MENA region.)

The convergence of authentic, creator-driven storytelling with real-time shopping capabilities is redefining how travelers learn about destinations, evaluate options, and commit to bookings. The data points underscore a rapid, emotionally resonant path from inspiration to purchase, with a substantial share of viewers acting within a week of exposure to travel content and a meaningful portion ultimately converting to bookings. The numbers also reflect a strong level of satisfaction among those who convert, suggesting that the content that resonates is not only persuasive but also genuinely aligned with traveler needs and experiences.

Brand practitioners in the region are responding by prioritizing discovery-first strategies that leverage the unique strengths of TikTok: short-form, human-centered storytelling; a community ethos that favors authentic voices; and integrated shopping tools that shorten the path to conversion. The collaboration between brands and creators is central to this approach, with campaigns that feel native rather than scripted, helping to maintain trust and credibility within the travel community.

Looking ahead, automation and AI-enabled creativity are set to play a larger role in scaling effective travel content. Tools like Smart+ can optimize targeting, bidding, and creative delivery, ensuring that messages reach the right audiences at precisely the moments when intent is highest. AI-assisted creative solutions, such as Symphony, offer opportunities to expand the volume and variety of compelling content while preserving a human touch that resonates with viewers in the MENA market. This combination of advanced technology and authentic, human storytelling is likely to keep accelerating the alignment between travelers’ dreams and their actual plans and purchases.

Overall, TikTok’s influence on travel behavior in the region is moving toward a more integrated, seamless experience where discovery, planning, and booking are part of a single, fluid journey. For travelers, the platform provides a sense of clarity and community in a landscape increasingly characterized by choice and complexity. For brands and destinations, it offers a powerful, measurable channel to engage with the next generation of travelers—Gen Z, Millennials, and beyond—by delivering relevant content that informs, inspires, and, crucially, converts. The result is a travel ecosystem in which inspiration and action converge more naturally than ever before, transforming how people experience the world one scroll at a time.

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